Dumfries and Galloway Citizens Advice Service (D&G CAS) is today announcing new advice services that will start on Monday 3 December 2018 in the Stewartry area after announcing the news that the Castle Douglas Citizens Advice Bureau will close its doors for the last time on Thursday 29 November 2018 at 5pm as a result of budget cuts.
Sue Irving, Chief Executive of D&G CAS said,
“This has been a very difficult decision for our Board of Directors. I am aware that there has been a bureau operating in Castle Douglas since around 1968 that has served the population of the Stewartry well with advice, support and guidance from great staff and volunteers. However we will still be in the Stewartry as we will be delivering our services in a more effective and efficient way through the use of shared premises and broadening our reach to include services in Kirkcudbright and Dalbeattie as well as Castle Douglas.
Advice will be available by drop in and by appointment so that we are as accessible as possible for everyone who needs our services. If you would like to make an appointment please call 0300 303 4321.”
Appointments are available at the following locations and times and telephone advice will be available as usual from 9am to 5pm Monday to Friday.
| Day and time | Location | Service |
| Monday | ||
| 10.00am – 1pm drop in
1.30 to 4pm by appointment |
Kirkcudbright Customer Service Centre | Advice on all issues |
| Tuesday | ||
| 9.30am – 12.30pm drop in | Castle Douglas Customer Service Centre | Advice on all issues by drop in |
| 1.30 to 4pm by appointment | Dalbeattie Customer Service Centre | Advice on all issues by appointment |
| Wednesday | ||
| 1pm – 4pm drop in | Castle Douglas Customer Service Centre | Advice on all issues by drop in |
| Thursday | ||
| 9.30am – 1pm drop in
|
Dalbeattie Customer Service Centre | Advice on all issues by drop in |
| Friday | ||
| 9am to 12.30pm | Castle Douglas Customer Service Centre | Advice on all issues by appointment |
| 12.30pm to 4.30pm | Castle Douglas Customer Service Centre | Specialist debt advice by appointment |
| 9am to 4.30pm | Stewartry area | Social security home visits by appointment |
Addresses
Castle Douglas Customer Service Centre
Market Hill
King Street
Castle Douglas
DG7 1AE
Dalbeattie Customer Service Centre
High Street
Dalbeattie
DG5 4AD
Kirkcudbright Customer Service Centre
Daar Road Offices
Kirkcudbright
DG6 4JG
To make an appointment or to arrange to speak to an adviser by telephone please contact Dumfries and Galloway Citizens Advice Service on 0300 303 4321.
