Through the scheme, consumers will receive invaluable advice when it comes to picking reputable contractors. The initiative will provide information not only on the quality of their work but also their after sales service, so comparison is not just based on cost.

Businesses that wish to register as a Trusted Trader, will be required to apply for membership. The business will then be subject to an auditing process by our Council’s Trading Standards team.

When the information has been assessed by Trading Standards the business will either be accepted or refused If accepted onto the initiative, business will be required to pay an annual fee of £200 which pays for the ongoing maintenance and operational costs of the scheme.

Registered businesses will receive marketing material to allow them to promote their membership. Members will also be listed on the Trusted Trader website.

When contractors that are signed up to the scheme complete work, the householder will be invited to submit comments. Completed surveys will be sent freepost and the information will be published on-line.

Councillor Jim McClung, Chair of the Housing Sub Committee said:
“Similar schemes across the country have been really helpful in rooting out cowboy builders. These are often the same firms that prey on the vulnerable in an effort to part them from their savings. I am hopeful that this scheme is a success and can be extended to other business areas where the public need advice and support when purchasing goods or services.”