Innovative Tourism Strategy Launched For Dumfries & Galloway

INNOVATIVE TOURISM STRATEGY LAUNCHED

A pioneering tourism project by VisitScotland is being extended into Dumfries & Galloway to meet the increasing changes in the ways visitors seek information.  As digital channels and the widespread use of mobile devices have transformed the way visitors source information and make bookings, the national tourism organisation has taken innovative steps to create a more consumer-orientated approach.

The new strategy, will address a 58% drop in footfall to VisitScotland Information Centres across the region from 7 million visitors in 2005 with two out of three visitors now accessing information online. This dynamic approach is being introduced to ensure customer demands are met with an increase in the number of channels providing content on places to visit and stay. These steps will be supported by 26 manned centres in key high-profile locations across the country operating as regional ‘travel hubs’ and benefitting from greater investment and a wider geographical remit.

 

For Dumfries & Galloway, Dumfries will now be the hub for the region, with iCentres in Kirkcudbright, Stranraer and Gretna ceasing trading from 17 February 2019. Dumfries iCentre will be supported by over 131 VisitScotland Information Partners (VIPs), including a wide range of accommodation establishments, encompassing hotels, bed & breakfasts, self-catering & camping sites.  Many visitor attractions spread across the region are partners including Cream o’ Galloway visitor centre at Gatehouse of Fleet, Logan Botanic Garden and The CatStrand Gallery in New Galloway, providing inspirational local knowledge to the 672,000 people that visit Dumfries & Galloway every year.

 

This new approach will allow the national tourism organisation to reflect changing visitor demands and deliver more personalised information through a diverse range of channels so people stay longer, spend more and help to grow the economy.

In addition, around £10 million is being invested in digital activity by VisitScotland as well as creating enhanced information services for visitors including investment in the 26 high impact regional hubs. These travel hubs will provide a cutting-edge experience and information about attractions and accommodation to not only the immediate locale, but the wider region as a whole.

Malcolm Roughead, Chief Executive of VisitScotland said:

“The way visitors access information has changed significantly and we need to reflect this by switching investment to new initiatives in order to reach more people with personalised information so they stay longer, spend more and grow the visitor economy.
“The new two–year strategy (2017 – 2019) will see a significant increase in the number of channels providing content on places to visit and stay, with a mix of industry partners, Coo Vans and digital products sitting alongside 26 key iCentres in high impact locations.”

 

From an industry perspective, VisitScotland has set up innovative partnerships with organisations such as Arnold Clark, Forestry Commission, Historic Environment Scotland, Scottish Canals and local Destination Organisations to ensure there is information available at every stage of the visitor journey.

 

In the last 12 months, the redesigned visitscotland.com has delivered 2.2 million referrals worth a potential £825 million to businesses (+42% year on year – over the last 12 months to end of June ’18). The VisitScotland online iKnow community currently has over 7,300 users and over 10,000 trips have been created using the website’s trip planner tool. Other digital outreach includes innovative partnerships with TripAdvisor, Booking.com and Digital Tourism Scotland.

 

VisitScotland staff have also been significantly mobilised over the past 18 months enabling knowledgeable advisors to deliver face to face information to every corner of Scotland at events and attractions.  A fleet of Coo Vans hit the road each summer on a mission to inform the masses and in addition VisitScotland delivers outreach at major events with pop up information hubs. In the area, the Coo Vans have visited Logan Botanic Gardens and Threave with visits to Cream o’ Galloway, Laggan Outdoor and Drumlanrig Castle coming up.

 

Funding Available for Creative Practitioners to Take the Next Step

Funding Available Creative Practitioners
Gavin Marwick by Kim Ayres

DG Unlimited has re-opened its fund for supporting established and emerging practitioners in the region to help them explore, develop and further their work.

 

The Innovate Create Cultivate Fund, which is supported by Dumfries and Galloway Council, is a pot of money that is available to individuals working in a variety of art forms. Applications are welcomed from writers, dancers, musicians, performers and those working in multiple mediums and they can apply for up to £750.

 

Cathy Agnew, Chair of DG Unlimited says “The idea behind the fund is to give people in the creative sector some breathing space to try something new. We’ve funded a variety of things in the past, including contributions towards research, mentoring and attendance at industry events. One of the highlights this year was Gavin Marwick’s Impressions of Galloway, which was performed in May as part of Dumfries and Galloway Arts Festival. Our funding helped him write in a different style for musicians from the Scottish Ensemble.”

 

Gavin adds, “The funding helped with writing, arranging and developing new music to reflect my ideas and observations of living in Galloway. As well as pushing my boundaries, I learned new skills through composing for the performance. This project wouldn’t have been possible, or completed to such a high standard, without support from DGU.”

 

Applications can be submitted at any time, and there’s a four-week turnaround for decisions. The final deadline for applications is 24th February next year.

Further information can be found at www.dgunlimited.com/funding.

Regional Project Success To Be Celebrated At Dumfries Show This Weekend

REGIONAL PROJECT SUCCESS

The success of three local projects is to be celebrated with a reception at Dumfries Show this Saturday (4 August)

One year on from their launch, representatives from the Dumfries and Galloway Dairy Women’s Network; the Health and Wellbeing in the Farming Community Project and the region’s Retired Farming Social Group will be recognised for their achievements over the past 12 months.

Several local politicians will join NFU Scotland members on the Union’s stand at a reception, sponsored by Savills.

Regional Chairman, Rupert Shaw, who farms at Gledpark, near Borgue said: “As we continue to face the ongoing challenges created by extremely volatile weather these past 14 months, I feel it is important to showcase and celebrate our regional projects that continue to build resilience within our industry. 
“These projects demonstrate that the strong desire within farming circles to help ourselves can be further boosted by simple co-operation.  All three of the projects we are celebrating demonstrate a willingness to drive forward friendships, teamwork, knowledge and capacity.  I publicly thank all those who have been involved and wish them continued success.  We should be proud of these initiatives which deserve to be adopted Scotland-wide.”

Dumfries Father of Sick Toddler Set To Tackle Great North Run for Charity

Dumfries Father Sick Toddler Great North Run

Steven Saunderson, 46, from Dumfries is taking on the Great North Run on Sunday 9 September to support The Sick Children’s Trust, a charity which kept him by his 19-month-old son Murdo’s hospital bedside throughout months of treatment.

Murdo was born with VACTERL association, a rare combination of serious conditions including but not limited to major heart defects, major spinal issues and limb deformities, for which there is no known cause. As a result, Murdo has undergone five lifesaving operations, at hospitals far from his home in Dumfries, Scotland.

The family have spent five months at two specialist hospitals in Newcastle upon Tyne, Freeman Hospital and Royal Victoria Infirmary, where Murdo underwent open heart surgery, and surgeries on his oesophagus and bowels. During this time, Steven and his wife Tracey were supported by The Sick Children’s Trust with free accommodation at Crawford and Scott Houses, just minutes from Murdo’s hospital bedside. Steven, who is aiming to raise £500 for The Sick Children’s Trust, says: 

“The Sick Children’s Trust helped us massively. Having a child in hospital, such a long distance away from home and family support is really difficult. Staying at Crawford and Scott Houses meant that we didn’t have to worry about where to stay. It would have been very difficult financially to have stayed in hotels, especially for our longer hospital visits. It was comforting and reassuring to know that we were just two minutes away from the wards where Murdo was being treated. It also helped having a private space away from the wards, because when you’re far from home and stressed, you need that.”

The Sick Children’s Trust supports families with seriously ill children in hospital with free ‘Home from Home’ accommodation just minutes from their child’s bedside during their treatment. Steven stayed at Crawford House in Newcastle for four months and Scott House for five weeks after Murdo’s heart surgery, which are just two of the charity’s ten ‘Homes from Home’ nationwide. Steven adds:

“The charity made a huge difference to us. I can’t speak highly enough of the House Managers who were extremely helpful in providing good information and practical support. The day after the operation, once Murdo had built his strength up, we were able to bring him into Crawford House. It was really nice to be away from the hospital environment because it was much more comfortable. There also was a play area which Murdo very much enjoyed.”

Steven will be joined by his brother and running partner, Chris Saunderson, who is running to raise money for Save the Children and the Children’s Heart Unit Foundation. The Great North Run is the largest distance they have taken on, and it will be the first time they will be running together. Despite both brothers suffering from arthritis in their knees, Steven is optimistic about training and says:

“Our training pain is nothing compared to what Murdo has been through and he just keeps smiling, which keeps everybody strong. Running the Great North Run is a small way to say thank you to The Sick Children’s Trust.”

Currently, Murdo is back home from his latest operation and is doing well. Steven says:

“He is a very active little boy and loves to walk. It is such a contrast to seeing him in hospital. The operations made a big difference. He’s very bright, and can be cheeky and stubborn, which I think is a good thing.”

Steven will join 50 runners as part of #TeamSCT to raise vital funds for The Sick Children’s Trust’s ‘Homes from Home’. Emily Corney, Regional Fundraising Officer at The Sick Children’s Trust, says:

“I’m thrilled to hear that Murdo is doing well, and that The Sick Children’s Trust was able to help Steven and Tracey when they had to travel over 80 miles for lifesaving treatment.
“As a charity, The Sick Children’s Trust relies entirely donations to provide families with free ‘Home from Home’ accommodation when their child is undergoing specialist hospital treatment, which is why we really appreciate people like Steven choosing to run for us. It costs the charity £30 to support a family for one night, so if Steven can raise £500 it will make a huge difference to many families in need.”

Steven’s fundraising page:

https://mydonate.bt.com/fundraisers/stevensaunderson1

Tributes Flood in after Death of Sir Alex Fergusson Announced

Death Sir Alex Fergusson Announced

Local  Politicians have paid tribute to Sir Alex Fergusson, former MSP for Galloway and West Dumfries, and Presiding Officer of the Scottish Parliament, who passed away this morning.

His friend and colleague David Mundell, Scottish Secretary and MP for Dumfriesshire, Clydesdale and Tweeddale, has made the following tribute:

Mr Mundell said: ”To me, Alex was foremost a great friend and I will miss him dearly. He is the most thoroughly decent person I have ever known.  
“He was the absolute opposite of the career politician and was guided a sense of public duty and his core values of family, community and country, rather than party dogma. 
“His legacy was to ensure our Scottish Parliament was a Parliament for the whole of Scotland and that rural issues  were given their place, never more so than during the devastating Foot and Mouth outbreak of 2001, when he was farming communities’ voice. 
“His election as Presiding Officer in 2007 was testament to the respect in which he was held across the chamber. 
“Managing the first minority government was not without its challenges, but Alex approached the job with calm and dignity that was the hallmark of everything he did.
“But not for him, were the trappings of high office — he turned down the official car and drove himself back to Galloway every week so he could work for the constituents he always saw as his priority.  
“They, like us all, will miss him, but we can take comfort from the positive mark his public service has left on Scotland
Local Labour Politicians have paid tribute to Sir Alex to
South Scotland MSP Colin Smyth said, Alex was a real giant of a man in every way and will be very sorely missed by those who had the privilege of knowing him. He treated everyone, friend or political foe, with decency and good humour and was a real gentleman respected by everyone across the political divide. I can’t recall ever being in a room with him when he didn’t come across and shake my hand warmly. I had a huge amount of respect for Sir Alex as an MSP because he always believed his duty was to the people of Galloway and Upper Nithsdale and he was a passionate advocate for our region. Even after he stopped serving as an MSP, he worked tirelessly for his community, always championing causes for a part of the world he loved, such as the campaign for Galloway National Park and the Galloway Glens Partnership. Alex will be a huge loss to the community and my thoughts are very much with his family and friends at this deeply sad time.”
 
Leader of Dumfries and Galloway Council and former MSP, Councillor Elaine Murray said, “Alex and I both served in the Scottish Parliament between 1999 and 2016 and both of us felt very privileged to represent constituencies in Dumfries and Galloway. Alex was very committed to representing his constituents, which he did with grace and dignity. He was a good and honourable man, highly respected across political parties and will be greatly missed.”

Animation Sets Out Challenge of Health and Social Care Savings

Health Social Care Savings

AN ANIMATED video is the innovative approach being used to set out funding challenges facing the region’s health services and adult social care services.

Dumfries and Galloway Health and Social Care (DGHSC) is the public body responsible for the delivery of those services – commissioning them from partner organisations such as the NHS and Council.

However, DGHSC Chief Finance Officer Katy Lewis said: “We’re facing some really significant financial challenges in 2018/2019 – needing to make savings of £15.8 million.

“This comes on top of millions of pounds of savings which have already been made within health and social care over the last few years.

“And as we look to make these savings, the welfare of the patient and the service user is our absolute top priority.”

In the last financial year, 2017/18, DGHSC had a budget of £342 million.

Out of this, spending included:

  • £98 million on hospital-based services
  • £165 million on community-based services.
  • £31.7 million on prescription costs.
  • £20 million on women and children’s services.
  • £20 million on mental health services.
  • £13 million on facilities and clinical support.
  • £5 million on IT.
  • £21 million on strategic services.
Katy said: “This year, in 2018/19, the predicted cost for providing those same services has risen to £369.1 million.
“However, our budget is £353.3 million, meaning we are facing a shortfall of £15.8 million.
“In the last financial year we looked after 25,400 people who were admitted to hospital in the region, we were able to treat 48,500 in emergency departments, provided over 300,000 outpatient appointments, supported 467,000 GP appointments and commissioned more than 2.2 million hours of care at home. And all of this is just part of what was delivered.
“So on this sort of scale, a shortfall of nearly £16 million is very significant, and making savings get harder and harder.
“The animated video we’ve produced is intended to help set out how our funding is achieved, where it’s spent, and the sort of challenges this shortfall creates.
“How can the public help? If people are unwell, we’d ask them to help our very hard-working Emergency Department staff and our GPs by considering a community pharmacist as an excellent first point of free expert advice and support.
“And with nearly £32 million being spent on prescriptions last year, people could perhaps take a look at what they’re currently receiving on prescription and give thought to what they actually need. We’d also ask them to avoid stockpiling. It’s easy to think, ‘Oh, it’s only me, and it won’t make a big difference’, but when it’s all added together it has a big impact.
“Meanwhile, engagements events are taking place in the region looking at the way our health and social care services are organised and how they’re being delivered.
“We believe that with this partnership, and working with communities, there’s a great opportunity to create better, more efficient services that really meet the needs of people today, and will be better placed to look after them in the future.”

The animated video, featuring a live-action introduction by Katy Lewis, can be found on the NHS Dumfries and Galloway Facebook page, at https://www.facebook.com/NHSDG/videos/1994669407246181/

The film will also be appearing on the YouTube channel DGNHS.

Farming Health and Wellbeing Project Secures LEADER Funding

Farming Health

AN INNOVATIVE programme in Dumfries and Galloway that brings the farming community and key partner organisations together to tackle health and wellbeing concerns is to be part funded by the Scottish Government and the European Union LEADER 2014-2020 programme.

The award of £14,800 will enable the development of community-led initiatives to address the top concerns of the farming community over the next two years.

The top concerns identified, following over 200 conversations with individuals and groups through an on-line survey, included the impact of a farming way of life on mental health and wellbeing, isolation and loneliness, health and safety and men’s health awareness.

The Health and Wellbeing in the Farming Community Working Group chairman is Rupert Shaw MBE, who is also the National Farmers Union (NFU) Scotland regional chairman for Dumfries and Galloway, and he said: “We are thrilled to receive this critical funding from Dumfries and Galloway LEADER Programme.

“This project will make a real difference in addressing many of the health issues that have been identified in our farming community.”
Claire Thirlwall is Health and Wellbeing Specialist at DG Health and Wellbeing, and she said: “Through the conversations with the farming community, we recognise that there are a number of health inequalities facing the community.
“We are now planning various actions with partners and the community to address these such as improving knowledge on health and wellbeing services, mental health training, as well as health and safety advice and looking at ways to address isolation and loneliness with links to the Retired Farmers group.”

As well as NFUS, the working group has representatives from NHS Dumfries and Galloway, Dumfries and Galloway Council, Royal Highland Education Trust, Alzheimer Scotland, SRUC Barony and Scottish charity RSABI.

Contractors Admit Incorrectly Fitted Support Brackets Cause School Ceiling Collapse

SCHOOL CEILING COLLAPSE

Following images of the damage caused when a ceiling collapsed at the construction site for the new £28-million Pound North West Community Campus going viral on social media earlier this week, GRAHAM and Dumfries and Galloway Council issued statements about what had happened and images showing what the ceiling looked like after the clean up operation.

GRAHAM said in their statement that they would be carrying out an investigation to determine what had happened.

A GRAHAM spokesman said:

“As previously promised, an investigation has now taken place to ensure full understanding of the cause of the leak. This has identified localised issues with support fixing and brackets for the sprinkler system. These had been attached incorrectly, leading to movement in the pipework and causing water to leak under pressure.
“We would emphasise that identifying such faults and snags is the reason for the standard testing that routinely takes place toward the completion stage of construction works before handover.
“Remediation works are now progressing to ensure that all sprinkler bracketing is secured correctly. This work will be fully carried out prior to the handover of the school to Dumfries and Galloway Council on the agreed date in mid-August.
“We have reviewed our other projects in Dumfries and Galloway in relation to this matter and found no similar issues.”

KIRKCUDBRIGHT TRIO CYCLE 444 MILES AND RAISE OVER £2800

Kirkcudbright Hotelier Chris Walker from The Selkirk Arms along with Alistair Cooper and Ian Proud have raised over £2800 for The British Heart foundation having completed a 7 day cycle from Kirkcudbright to John o’Groats.

The trio cycled 444 miles over seven days cycling through Ayrshire, Arran, Argyll and Bute up to the Highlands at Fort Augustus then on to Tain and Tongue before reaching John o’Groats last Saturday.

Chris told DGWGO, “It was a fantastic trip, the weather was kind to us, the scenery was gobsmacking, the cycling was tough in places but we had it to do. I just want to thank everybody who supported us, this has been a huge achievement for me and I can’t thank my fellow cyclists and my wife Sue, who drove our support vehicle and looked after all the logistics, enough. I couldn’t have done it without them.”
Alistair Cooper, Assistant Manager at the Selkirk Arms Hotel told us “I’m glad we trained for it, we had some aching legs after day 4 but cycling through such stunning scenery took our minds off it, would I do it again, absolutely.

 

 

Dance in Line are Still Game and Win Best Float at Stranraer’s Scottish Week

Stranraer Scottish Week - DGWGO Dumfries and Galloway News

STRANRAER Scottish Week kicked off last weekend, Hundreds of people lined the street to enjoy the gala parade on Saturday the 21st of July.

Runners Up

The winning float was Still Game – by Dance in Line (Main Image) and runners up were the Community Reuse Shop with – the Big Coo!

Along with generous cash prizes the shield was donated and presented in memory of Audrey Watson by her daughter Tracy on behalf of the Watson family. The winning float was Still Game – by Dance in Line and runners up were the Community Reuse Shop with – the Big Coo!

Celebrations draw to a close this evening July 27th, with a chance for you to put on your dancing shoes! Not to be missed – Ceilidh rounding off Stranraer Scottish Week. Two bands for the price of one! Fèis Rois & Wee Duff Orchestra. Tickets £8 available from The Ryan Centre and Theatre or Mark Mitchell.

Images and info supplied by Julia MacDonald